Insights
Here’s where you can catch up with the latest thoughts, insights, and observations from the team here at Artesia.

Latest
12 August 2026
Mind the gap
When a business measures its performance, the absolute number is rarely the interesting part. What matters is the distance to the target. The water…
10 August 2026
Measuring Satisfaction, Missing Trust
Water companies probably measure domestic customer satisfaction more than almost any other regulated industry. There are C-MeX scores, complaint…
All posts
3 April 2025
Bridging the Data Divide: Hybrid data integration for water consumption estimation
Water companies have no shortage of data – just a shortage of ways to make sense of it all in an…
20 March 2025
Why it’s so important to embrace future uncertainties when forecasting the demand for water
Do we know what the future demand for water will be? My answer in February 2020 would have been a…
11 March 2025
Water Efficiency and Perfect Pancakes: The secret to getting It just right!
I used to be utterly useless at making pancakes, honestly, I really was. Every year, Pancake Day…
7 March 2025
Providing confidence in water savings in a complex world
A key question I keep getting asked by people who are making decisions about funding water…
18 February 2025
Artesia proudly sponsor the Waterwise Annual Conference
We’re thrilled to announce that Artesia are the Silver Sponsor of the Waterwise Annual Conference…
6 December 2024
Why smart meters are like good sofas: you can’t live without them
I recently moved into a totally unfurnished flat. No fridge. No washing machine. No curtains. No…
2 December 2024
Working group on water balance run by Artesia is a success
November 18th was the first session of a new group to bring water companies together to discuss the…
25 November 2024
Winter is coming!
This week has seen a very early cold snap in some areas of the UK with several days of below zero…
22 November 2024
Cristina and Rhys present on the impact of shock events on consumption and non-revenue water
Artesia's Cristina Munilla and Rhys Durham have had the honor to deliver a webinar for the IWA…
1 October 2024
Does your monitor measure less than you expect? You are not alone
You have selected your monitor to be representative of your population under every point of view…
19 August 2024
Affordability and Water Efficiency
Water use has always been highly seasonal with greater use in hot dry summers, when the supply of…
13 August 2024
The important role for water reuse in a sustainable future
Many countries across the world are under an increasing threat of drought, with water scarcity…













