Insights

Here’s where you can catch up with the latest thoughts, insights, and observations from the team here at Artesia.

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Why understanding demand matters as much as saving water

As we reach the end of one of the driest summers in recent history, attention has rightly…

Leakage at Artesia

Leakage is a key challenge for the water industry, and is a key priority for…

Mind the gap

When a business measures its performance, the absolute number is rarely the interesting part. What…

Measuring Satisfaction, Missing Trust

Water companies probably measure domestic customer satisfaction more than almost any other…

Rethinking leakage reduction: why what we don’t find matters most

If the sector is serious about halving leakage by 2050, it may need to rethink what success looks…

Enhancing water efficiency reporting for AMP8

Water companies will play a fundamental role in the delivery of the national water demand target to…

Water Balance Transition Methodology

Artesia, alongside HRWallingford, was recently commissioned by Ofwat to review how smart metering…

Water balance billing vs consumption

For many years, the reporting of consumption in the water balance has been aligned, to various…

Beyond innovation – Why Forward Delivery Plans matter

Ofwat’s Innovation Fund has changed how the water sector collaborates, tests new ideas and tackles…

Of TUBs and BBQs

I’m on the train back from presenting our new droughts and TUBs (Temporary Use Bans/hosepipe…

From research to reality: translating academic insight into leakage solutions

Leakage remains one of the UK water sector’s most persistent challenges. The pressure to reduce it…

How data is transforming the UK water industry, and why it matters

The UK’s water industry is in the midst of one of its most significant periods of change in…

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