Insights
Here’s where you can catch up with the latest thoughts, insights, and observations from the team here at Artesia.

Latest
8 October 2026
Why understanding demand matters as much as saving water
As we reach the end of one of the driest summers in recent history, attention has rightly turned to reservoir levels, drought permits and…
5 October 2026
Leakage at Artesia
Leakage is a key challenge for the water industry, and is a key priority for customers, the environment, and ensuring resilient water…
All posts
8 October 2026
Why understanding demand matters as much as saving water
As we reach the end of one of the driest summers in recent history, attention has rightly…
5 October 2026
Leakage at Artesia
Leakage is a key challenge for the water industry, and is a key priority for…
12 August 2026
Mind the gap
When a business measures its performance, the absolute number is rarely the interesting part. What…
10 August 2026
Measuring Satisfaction, Missing Trust
Water companies probably measure domestic customer satisfaction more than almost any other…
28 July 2026
Rethinking leakage reduction: why what we don’t find matters most
If the sector is serious about halving leakage by 2050, it may need to rethink what success looks…
1 July 2026
Enhancing water efficiency reporting for AMP8
Water companies will play a fundamental role in the delivery of the national water demand target to…
25 June 2026
Water Balance Transition Methodology
Artesia, alongside HRWallingford, was recently commissioned by Ofwat to review how smart metering…
19 June 2026
Water balance billing vs consumption
For many years, the reporting of consumption in the water balance has been aligned, to various…
8 May 2026
Beyond innovation – Why Forward Delivery Plans matter
Ofwat’s Innovation Fund has changed how the water sector collaborates, tests new ideas and tackles…
1 May 2026
Of TUBs and BBQs
I’m on the train back from presenting our new droughts and TUBs (Temporary Use Bans/hosepipe…
28 April 2026
From research to reality: translating academic insight into leakage solutions
Leakage remains one of the UK water sector’s most persistent challenges. The pressure to reduce it…
24 February 2026
How data is transforming the UK water industry, and why it matters
The UK’s water industry is in the midst of one of its most significant periods of change in…











