What we do
We turn data into decisions.
Our team brings together data specialists and consultants who understand the figures and networks behind water. Through insight and collaboration, we translate complex data into practical deliverable strategies.
Then, through a combination of AI, our services, and projects, we implement these strategies to help make the water industry more efficient, resilient, and sustainable.
01. Listen and define
02. Analyse and model
03. Collaborate and test
04. Deliver and support
Our work
We’re trusted by every UK water company to deliver insight that drives change, using our ability to turn data into decisions. Clients choose us for our technical excellence, collaborative approach and proven impact across the water sector.
Deliveringreal results.
Since 2008, we have led the way in finding smarter solutions to tackle the water sector’s toughest challenges through data science. Our work covers all areas of water management, from understanding customer demand to reducing leakage, improving water resource planning, and providing smart metering and regulatory insight.
17+
years delivering data-driven water solutions
200+
projects completed across leakage, demand, efficiency
30+
Customers supported across the water sector
20+
Specialists in data science and water industry expertise
Insights
The latest thoughts, insights, and observations from the team here at Artesia
12 August 2026
Mind the gap
When a business measures its performance, the absolute number is rarely the interesting part. What matters is the distance to the target. The water…
10 August 2026
Measuring Satisfaction, Missing Trust
Water companies probably measure domestic customer satisfaction more than almost any other regulated industry. There are C-MeX scores, complaint…
28 July 2026
Rethinking leakage reduction: why what we don’t find matters most
If the sector is serious about halving leakage by 2050, it may need to rethink what success looks like – not just the leaks that are found,…
1 July 2026
Enhancing water efficiency reporting for AMP8
Water companies will play a fundamental role in the delivery of the national water demand target to reduce public water supply per head of population…
25 June 2026
Water Balance Transition Methodology
Artesia, alongside HRWallingford, was recently commissioned by Ofwat to review how smart metering can improve the quantification of consumption and…
19 June 2026
Water balance billing vs consumption
For many years, the reporting of consumption in the water balance has been aligned, to various extents, with the process of billing customers.…
8 May 2026
Beyond innovation – Why Forward Delivery Plans matter
Ofwat’s Innovation Fund has changed how the water sector collaborates, tests new ideas and tackles difficult problems. Projects are more ambitious,…









































